US shipping is done exceptionally well by the USPS and UPS. Both carriers are available at checkout on our website.
We offer international shipping with carriers supported by Shopify and Easyship. The list can be broken down into two classes: Fast and Expensive, Slow and Cheap. In the first class, USPS, DHL and UPS do all a good job. They deliver in maximum 1 week (with some exceptions for remote locations) to most countries. Shipments are tracked, status is updated on the website, customers are notified. No major complaints here.
Unfortunately there is no Fast and Cheap option. We tabulated the Slow and Cheap carriers and made the following comparison table. All shipments originated in the last 18 months until 45 days ago from Cupertino, California.
The first row contains the carriers. The first column shows the destination countries. The table values show the number of days until the package is shown as Delivered. The Average row is the average number of days until a package was delivered, for each carrier. The Delivered row is the number of packages each carrier has delivered. The Untracked row shows the number of packages which were shipped with the carrier but do not show a delivery status. Simply untrackable. The Delivery Rate is the ratio of packages delivered divided to the total number shipped with each carrier. The rate does not imply packages were not delivered, but only that delivery was not recorded and the status is unknown.
|
Aramex |
RRD |
APC |
Asendia |
DHL eComm |
Flat Export |
Global Post |
Australia |
|
18 |
|
|
|
|
|
Canada |
|
24 |
|
|
27 |
11 |
|
Canada |
|
|
|
|
23 |
9 |
|
Finland |
|
|
|
|
|
33 |
|
France |
|
21 |
|
|
|
|
|
Germany |
|
|
|
28 |
18 |
|
|
Israel |
|
|
|
46 |
|
|
|
Italy |
|
|
|
23 |
|
|
|
Korea |
|
|
|
21 |
|
|
|
South Africa |
18 |
|
|
|
|
|
|
Spain |
|
|
16 |
|
|
|
|
UK |
16 |
|
9 |
30 |
|
|
|
Average |
17 |
21 |
12.5 |
29.6 |
22.7 |
17.7 |
|
Delivered |
2 |
3 |
2 |
5 |
3 |
3 |
0 |
Untracked |
0 |
1 |
2 |
17 |
13 |
22 |
18 |
Delivery Rate |
100% |
75% |
50% |
23% |
19% |
12% |
0% |